1. Scope of this Policy
This Privacy Policy applies to information collected through our website, email correspondence, phone calls, consultation bookings, downloadable resources, and any other interactions with Gropius HR Labs. By using our website or engaging our services, you consent to the handling of your personal information as described below.
2. Information We Collect
We may collect personal information that identifies you directly or indirectly, including your name, business name, job title, email address, phone number, postal address, enquiry details, and any information you choose to share with us during a consultation or project briefing.
We may also collect technical information such as IP address, browser type, device information, pages visited, and referral data. This information helps us improve the performance, usability, and security of our website.
3. How We Use Your Information
We use personal information to respond to enquiries, provide HR consulting services, schedule consultations, prepare proposals, deliver projects, issue invoices, and maintain professional records. We may also use data to improve our services, analyse website trends, and communicate important updates relevant to your engagement with us.
Where required or permitted by law, we may use information for compliance, fraud prevention, dispute resolution, or to protect our legal rights and the rights of our clients.
4. Disclosure of Personal Information
We do not sell personal information. We may disclose information to trusted third-party service providers who assist us with website hosting, email delivery, document storage, analytics, payment processing, or other operational support. These parties are required to handle information securely and only for the purposes we authorise.
We may also disclose information if required by law, court order, regulatory obligation, or where necessary to respond to a legitimate legal request.
5. Data Security and Retention
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, and disclosure. These measures may include restricted access, secure platforms, password protection, and internal confidentiality practices.
Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, meet legal and business requirements, or resolve disputes. When information is no longer required, we take reasonable steps to delete or de-identify it.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors interact with our content, improve navigation, and measure the effectiveness of our pages. You can manage cookie preferences through your browser settings, although some features of the website may not function as intended if cookies are disabled.
7. Access and Correction
You may request access to the personal information we hold about you and ask for corrections if you believe the information is inaccurate, incomplete, or outdated. We will respond to such requests in a reasonable timeframe, subject to applicable legal exceptions.
8. Overseas Disclosure
Some service providers we use may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure that personal information is handled consistently with this policy and with appropriate safeguards in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or services. The latest version will always be published on this page with the effective date revised accordingly.
10. Contact Us
If you have questions about this policy, wish to request access to your information, or want to raise a privacy concern, please contact us using the details below: